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MEDICAL ENGINEERING SERVICES

"Biomedical equipment failures do not adhere to a standard 9 to 5 schedule, and neither do we. Our helpdesk is 24 hours a day to provide you with the assistance you need."

We guarantee that all medical equipment receives thorough planned preventive maintenance regularly and address any malfunctions within a specified response time. With our extensive maintenance services, medical personnel can deliver patient care with minimal worry.

We maintain all biomedical equipment, including diagnostic, therapeutic, operating theatre, laboratory, endoscopy, radiology, and related items in the hospital, while also managing an inventory of biomedical equipment.

 

We also handle warranty and service contract management, assess biomedical equipment needs through medical equipment planning, and manage projects for procuring, equipping, installing, commissioning, testing, and handing over biomedical equipment.

Medecon Medical Engineering services include:-

Simple service calls via phone or online through our contract management and web portal.

- A 15-minute phone response time.

- 24/7 service line and help desk support.

- Quick answers to your inquiries.

- Coverage for all modalities through a single provider.

- Immediate technical support and onsite assistance.

- A worldwide network for parts.

- An assigned manager and account manager.

- Customer access to the contract management portal for tracking all service activities in one place.

- Reduced stress and enhanced peace of mind.

- Multi-year and multiple unit discounts with guaranteed uptime.

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